At first I kind of wanted to complain about booking cars because I always feel my luck is bad. I book first and then the price goes down. This time I booked a car in Düsseldorf with QEEQ and I was thinking maybe I would get hit by the price again. I chose a car from Wheego a few days before my trip. It was a Volkswagen Polo with manual gear. It is a small car and I felt it would be easy to drive in Europe. After I booked it I did not stare at the price anymore. I felt the budget was okay and I just waited to pick up the car in mid July around the 15th late morning. One day I was lying on my bed and checking emails on my phone. I suddenly saw a message about a refund. I thought I paid some extra fee by mistake so I was a bit confused. When I opened it I saw they said I had Price Drop Protector on my booking. The mail said the price went down later and they changed my order to the cheaper price and sent the price difference back to me. My first thought was that I did nothing. My second thought was that this felt like I just earned some free money. I still remember that moment very clearly. My phone screen was bright. The room light was off. I could only hear cars outside the window. I was sitting there counting the money they sent back and I started to laugh. I felt like a student who suddenly found some coins on the ground. The old order price was higher than the new one. They did not ask me to do any extra steps. I did not need to fill in anything again. They just helped me change it quietly. By the time I understood what happened the money was already in my account. It felt like someone was watching the price for me. I lived my normal life and they helped me catch the cheaper deal. I am pretty sensitive about money because travel is not cheap. Flights and hotels cost a lot. Any extra saving still matters. That day I even wrote down the refund amount in my notes and planned to use it for a good meal when I go to Düsseldorf. It was not a huge amount but for me it was like a small bonus from myself. When I think about the whole thing the process is actually very simple. I remember I just wanted to finish the booking fast at the start. They kept an eye on the price for me later. After some time they switched my order to a better price and sent the difference back. I did not worry about anything. I only needed to wait for mid to late July to pick up the car in Düsseldorf and then return it a few days later in the evening as planned. For a young person with a student mind this kind of automatic saving feels really nice. It made me feel booking a car is not always a trap. It can also give a small lucky moment when they help me save some money.
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